Responsible Gaming

We are committed to responsible gaming. We seek to not only comply with all legislation and guidelines provided by online gaming and content bodies, but to exceed them.

Game Fairness & Security
At Betsharks we take issues of game fairness and security very seriously.

Officially Licensed & Regulated
Betsharks systems have been subjected to a risk analysis and an audit plan has been established to ensure that our gaming systems comply with the Commission's requirements. Operational monitoring and audits are conducted on a monthly basis to ensure continuing compliance.

Random Number Generator
Betsharks uses a RNG (random number generator) to ensure that all players are dealt a fair deal hand each and every game. The RNG system produces innumerable permutations and combinations in the 52-card deck that is virtually impossible to predict. The numbers must be unpredictable and not related to each other in any way to be considered truly random.

Fraud Policy & Player Verification
For our member's enjoyment and peace of mind we feel that it is important to provide a safe and secure gaming environment at all times. To this end Betsharks.com has developed a system using the latest available technology to ensure a collusion-free gaming environment. Betsharks.com has zero tolerance for fraud & collusion. To reduce the incidence of fraud & collusion we have introduced the following guidelines and procedures.

Individual players are only allowed one account per player.

Any player found to be participating in collusion or deceptive practices will have their accounts immediately closed.

We are constantly monitoring various vital statistics and patterns of both in game play and member information to detect incidents of fraudulent activity.

Any player found to have supplied incorrect or incomplete contact information will have their account immediately closed.

Betsharks.com will often request to confirm the identity of individual players via our phone/fax/email/credit card verification procedures. Any player that refuses to complete our verification procedures will have their account closed.

Betsharks.com will set credit card processing limits according to the usage pattern of each individual user. We will often not accept credit card payments without verification that you are the owner of the credit card(s) being used to fund your account.

Any player found to commit fraud against Betsharks.com by disputing valid credit card transactions or using an unauthorised credit card will be prosecuted to the full extent of the law regardless of their country of residence and will be liable to debt and expense recovery according to our terms and conditions.